Shipping & Delivery
Pawivo Life ยท Customer Care
Shipping & Delivery
Fast, reliable shipping for you and your furry friend.
Shipping Information
We carefully prepare every Pawivo order and keep you informed from checkout to delivery, so you can shop with confidence.
Fast Shipping
Reliable delivery options shown at checkout.
Order Tracking
Tracking is provided once your order ships.
Customer Support
Friendly help whenever you need it.
| Processing Time | 1โ3 business days |
|---|---|
| Shipping Time | 5โ8 business days |
| Tracking | Available for all orders |
| Shipping Fee | Free shipping available for eligible destinations and offers |
Order Processing
Once your order is confirmed, our team will carefully prepare and process your items. Orders are typically processed within 1โ3 business days.
- Processing begins after payment confirmation.
- Orders placed on weekends or holidays are processed on the next business day.
- Once your order ships, weโll email you the tracking details.
Delivery Time
Standard Shipping
Processing:
1โ3 business days
Delivery:
5โ8 business days
Tracking
A tracking number will be provided once your order has shipped.
International Shipping
We currently ship to selected countries and regions. Available destinations and shipping charges are confirmed at checkout.
Delivery times may vary by destination, carrier operations, and customs clearance. Local duties, taxes, or import fees may apply and are the customerโs responsibility unless otherwise stated at checkout.
Track Your Order
Once your order ships, weโll email your tracking number and a direct tracking link. You can also sign in to your account to review your order status.
Track My OrderPossible Delays
We do our best to deliver every order on time, but occasional delays can occur due to circumstances outside our control:
- Severe weather or regional disruptions
- Customs inspections and clearance
- Holiday shipping volume
- Carrier network or transportation issues
Frequently Asked Questions
How long does shipping take?
Orders are usually processed within 1โ3 business days. Standard delivery generally takes another 5โ8 business days.
Do you provide tracking?
Yes. Weโll send a tracking number and link by email after your order has shipped.
Do you ship internationally?
We ship to selected countries and regions. Enter your address at checkout to see current availability and shipping charges.
What if my package is delayed?
Check your tracking link first. If the order is past its estimated delivery window, contact us with your order number and weโll help investigate.
Need Help?
If your order has passed its estimated delivery window, please contact us and weโll help you check its status as quickly as possible.
support@pawivolife.com